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MY ACCOUTN AND PAYMENT

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MY ACCOUTN AND PAYMENT

[toggles style=”minimal”][toggle color=”Default” title=”HOW DO I EDIT OR DELETE MY CREDIT CARD ON FILE?”]

Simply visit the “Payment Methods” section of your niuorganico.com account to locate and view the credit cards on file. Click “Edit” or “Delete” to update your preferences.

[/toggle][toggle color=”Default” title=”DO YOU ACCEPT INTERNATIONAL CREDIT CARDS?”]

Unfortunately, we aren’t able to process international credit cards. Instead of using an international card, you may use Paypal to complete your purchase. We accept PayPal on all orders.

[/toggle][toggle color=”Default” title=”CAN I SWITCH PAYMENTS AFTER THE ORDER HAS BEEN PLACED?”]

Unfortunately, we are unable to swap out payment methods once your order has been placed. Instead, you will have to cancel the order and create a new one with the preferred payment method.

[/toggle][toggle color=”Default” title=”WHAT METHODS OF PAYMENT DO YOU ACCEPT?”]

We accept all major credit cards and Paypal. You may also save your credit card to your account, for convenience, by going to Accounts > Payment Methods.

If you would like to use PayPal as your method of payment, you can select that option on the payment method page during the order process only.

[/toggle][toggle color=”Default” title=”HOW DO I RESET MY PASSWORD?”]

When your login, there will be a “Forgot Password” link underneath the login boxes.

After clicking on the link, you will be directed to a page that will ask you to enter the email address associated with your Niu Organico account. This will prompt the system to send a Reset Password link to your email address. Be sure to check your junk or spam folders for this email if you don’t see it appear in your inbox.

[/toggle][toggle color=”Default” title=”HOW CAN I VIEW PAST ORDERS?”]

Past orders are saved in your niuorganico.com account. View your orders either by hovering over the profile icon in the upper right-hand corner of your screen and selecting ‘Orders’ from the drop down menu, or by clicking on your Order History.

[/toggle][toggle color=”Default” title=”DO I HAVE TO MAKE A ACCOUNT? WHAT ARE THE BENEFITS?”]

You do not need a Niu Organico. Account to place orders on our site. You are always able to check out as a guest.

When you check out with a Niu Organico account, sometimes we offer discounts to our members. Through your account you will be able to save addresses, view your order history, and gain referral credits.

Please note: For guest accounts, you will not be able to log in after your order has been placed. If you would like to be able to track your order or make changes after the order has been placed, we suggest creating a free Niu Organico account.  

For quality assurance reasons, we currently do not ship on Saturday and Sundays.

[/toggle][toggle color=”Default” title=”HOW DO I REFER SOMEONE?”]

We are in the process of building a brand new referral program to make it easier for you to refer friends and family while earning credit for your own Niu Organico purchases.  Stay tuned for more!

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